The transition from staff to “supervisor” can be daunting. Join communication skills expert Pamela Jett as she shares the critical skills required to not only survive but thrive in a new supervisory role. Loaded with practical tools and techniques designed to enhance a new supervisor’s leadership communication, delegation and time management, as well as techniques to acquire the supervisor’s mindset and image. This powerful 60-minute program gets immediate results! 

Critical skills to ease the transition from “staff” to supervisor:

• Discover powerful tools to manage “friends” and former colleagues.
• Master 3 tools to make communication easier, with everyone... every time.
• Leverage the power of “boundary statements” to enhance productivity.

Discover how to manage time and priorities for maximum success:

• Learn how to prioritize effectively by understanding 4 key activity types.
• Unlock your peak performance with 10-time management tools successful people use.
• Master the art of “stewardship” delegation to get things done on time and on target.

Essential tools for tough conversations, performance feedback, and other supervisory challenges:

• Discover what to say/do when tears flow.
• Learn what never to say during a disciplinary conversation - hint... it’s not what you think.
• Discover language patterns to make disciplinary conversations easier.
• Learn how to keep records and notes so that you can hold people accountable.
• Master the art of open-ended questions to gain cooperation.

Don't merely survive as a first-time supervisor.  Join Pamela Jett as she guides you through how to thrive in your new role.